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IT Support Service
The Italik Business IT Support service is designed to provide comprehensive cover for your IT infrastructure.
The support service covers; desktops, servers, operating systems, network switches, routers, IP phone systems, data back up and management of third parties.
The following service components can be packaged together to form the IT Support Service
- Remote Monitoring
- Help Desk
- On Site Support
- 2nd / 3rd Level Escalation
- Email & Web Filtering
- Online data back up
- Reports
The service can be paid for on a fixed contact basis or you may want to choose a more flexible option such as buying blocks of service hours in advance.
With our service you will get
- Experienced engineers
- Expert knowledge
- Best practice procedures
- Flexible service options
- Friendly approach
- Advice and guidance
