To log and track your support calls online click the link below

Customer Login

To find out more about our support services call now on

01973 848380

Italik’s Infrastructure Support Services are designed to help you maintain the availability of your IT systems.

To do this Italik provide a range of proactive support services designed to either enhance your existing resources or to provide a complete turnkey support solution.

Access to all our support services is managed through the Italik Service Desk. The service desk is manned by technical staff and uses the latest technology and best practice processes to track, monitor, diagnose and resolve problems. Issues which require more expert assistance are escalated to our 2^nd and 3^rd level support teams.

Support customers can also log and track service calls online. This will allow you to place service calls at your convenience and track their progress without having to wait for phone or email updates.

The services are all backed up with regular reporting and review meetings.

• Help desk
• Remote monitoring
• Onsite support
• Online service call tracking
• Flexible contracts
• Best practice procedures
• Regular reporting