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Unified Communications

Unified communications at Italik provides basic and advanced voice systems to suit your business needs.

You can take advantage of the numerous features of Unified Communications including:

  • Integration of data applications, such as CRM and ERP
  • Contact centre capabilities, including help desk features
  • Presence integration, which provides the ability to see the status of others within the business
  • Voicemail, integrated messaging and unified messaging options
  • Video integration
  • Voice, video and data collaboration within the business and also with external customers
  • Keep connected, remain informed
  • Simplify moves and changes
  • Reduce costs
  • Increase productivity